Privacy Policy

1. Introduction

Welcome to Asseminate Solutions Private Limited ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.asseminate.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

2.1 Personal Information You Provide

We may collect the following personal information when you use our services:

• Contact Information: Name, email address, phone number, business name, and mailing address
• Project Information: Details about your project requirements, preferences, and specifications
• Account Information: Username, password, and account preferences (if applicable)
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)
• Communication Data: Messages, feedback, and other communications you send to us
• Professional Information: Company name, job title, industry, and business requirements

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage:

• Device Information: IP address, browser type, operating system, device type, and unique device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
• Location Data: General geographic location based on your IP address
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms (if you connect your social media accounts)
• Business partners and service providers
• Publicly available sources
• Analytics providers

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver, maintain, and improve our web design, development, and cloud services
• Communication: To respond to your inquiries, send updates, and provide customer support
• Project Management: To manage your projects, coordinate with our team, and ensure timely delivery
• Marketing: To send you promotional materials, newsletters, and information about our services (with your consent)
• Payment Processing: To process transactions and manage billing
• Analytics: To analyze usage patterns, improve our website, and enhance user experience
• Security: To protect our website, prevent fraud, and ensure the security of our systems
• Legal Compliance: To comply with legal obligations and resolve disputes
• Business Operations: To manage our business operations and internal record-keeping

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Web hosting and cloud infrastructure providers
• Payment processors and financial institutions
• Email marketing and communication platforms
• Analytics and data analysis services
• Customer relationship management (CRM) systems

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to legal processes, including:

• Compliance with court orders or legal obligations
• Protection of our legal rights and property
• Investigation of fraud or security issues
• Protection of user safety and public interest

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Track your online activity to deliver relevant advertisements

5.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure and firewalls
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Regular data backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The criteria we use to determine retention periods include:

• The duration of our relationship with you
• Legal and regulatory requirements
• The nature and sensitivity of the information
• Potential legal claims or disputes
• Business operational needs

When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your information to another service
• Objection: Object to the processing of your information
• Withdraw Consent: Withdraw consent for data processing (where applicable)
• Opt-Out: Opt-out of marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

9. International Data Transfers

We are based in Sri Lanka, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. Third-Party Websites and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.