Help Center

Support

We're here to help! Get technical support, project assistance, and answers to your questions. Our team is ready to assist you.

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📞

Phone Support

Call us for immediate assistance during business hours

+94 71 845 6999
💬

WhatsApp

Quick responses via WhatsApp chat

Chat on WhatsApp
✉️

Email Support

Send us your questions anytime

sales@asseminate.com

Business Hours

Monday - Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

How Can We Help You?

🌐 Website Support

  • Website not loading issues
  • Domain & hosting problems
  • SSL certificate errors
  • Email configuration
  • Content updates

🛠️ Technical Support

  • Bug fixes & troubleshooting
  • Performance optimization
  • Security updates
  • Backup & recovery
  • System maintenance

📊 Project Support

  • Project status inquiries
  • Revision requests
  • Scope clarifications
  • Timeline updates
  • Deliverable questions

💳 Billing Support

  • Invoice inquiries
  • Payment methods
  • Refund requests
  • Subscription management
  • Pricing questions

🎓 Training & Tutorials

  • Website management
  • CMS tutorials
  • Dashboard navigation
  • Content editing
  • System usage guides

☁️ Cloud Services

  • Server configuration
  • Database management
  • API integration
  • Cloud migration
  • Scaling assistance

Frequently Asked Questions

Looking for quick answers? Check out our FAQ page for common questions and solutions.

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